Network Services - Who to Call
For Campus Technical Support Only
24 Hour On Call 1-877-GO-MNSCU
(1-877- 466-6728)
DNS Entries
Access to News Servers
Wide Area Network Problems
Network Security, unauthorized use, Hacking
Mail Delivery, Mail System Setup and Configuration
Netware/NT/UNIX Setup and Configuration
Local Area Network Setup and Configuration
MnSCU Network Services maintains Domain Names, mnscu.edu, tec.mn.us, cc.mn.us and many of the .edu domains.
- All campus DNS changes must be requested through your campus technical staff.
- All changes should be requested via e-mail.
Intertec maintains news.state.mn.us (full feed).
- All news access must be requested through your campus technical staff.
- All changes must be requested via e-mail.
- You may request that groups be added to news.mnscu.edu by contacting MnSCU Network Services.
- Includes connectivity to regional servers, connectivity to Internet, IP/IPX routing, circuit failures, and performance problems.
- Campus technical support will do basic troubleshooting to determine if problem is local.
Network Security, unauthorized use, Hacking
If you believe that one of your computers has been hacked.
- Notify Campus Technical Support.
- Unplug computer from network, leave it running.
Mail Delivery, Mail System Setup and Configuration.
- Includes mail delivery problems/failures, mail routing.
- Campus technical support will do basic troubleshooting to determine if problem is local.
Netware/Windows/UNIX Setup and Configuration.
- Includes Netware all versions
- Includes Windows 2003 Server, DataCenter, Clustering,
Active Directory Domains, IIS - Includes Linux and Solaris
Local Area Network Setup and Configuration.
- Includes Wiring, Switching.
- Includes Troubleshooting Connectivity.
- Includes IP and IPX.
- Includes Network Design, Analysis
